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PCs Repaired, Upgraded and Serviced.

Apple Macs Repaired, Upgraded and Serviced.

Hard Drive Data Recovery and Repairs.

Internet, Networking and Remote Access.

Data Security and Encryption.

Software Upgrades and Installations.

Data Backup and Storage Solutions.

iPhone and iPad Support

Fast Friendly Service.

"First of all we operate on a No Fix, No Fee basis, which means if we can’t or don’t fix it, then we do not charge a penny, but everything is either fixable, or replaceable."

A-Star specialise in the following areas:

   Data Recovery (From Faulty or Failed Hard Drives, including Portable Devices... more info

Such as USB drives, CD/DVDs, MP3 Players (iPods), Camera Cards, Memory Cards and more. Even if the device is inaccessible through traditional methods. Including dead or damaged laptop PCs, Desktop PCs, Apple Macs, Games Consoles, and any equipment that contains a hard drive.

We usually have a 99% success rate in recovering data from a formatted hard drive, damaged file system or partition that has been corrupted, accidentally deleted or over written with another operating system, and a 90% success rate in recovering data from physically faulty or damaged hard drives from drops or heavy knocks, but if we can't recover your data, we will not charge you.

Details and Prices: Most companies charge prices in the £100's mark to recover the smallest piece of information, we don't charge by data size or the amount of time it takes us to recover your data, we will charge you a fixed fee. The fixed fee will vary between £25, up to £95 depending on the nature of the task. If you have a laptop or desktop PC which is totally dead and unusuable, but the drive is in good working order, we can recover all necessary data with ease which will only cost you £25. If the hard drive partition, hard drive itself or other device is faulty or physically damaged, then alot more time and effort is needed in order to recovery lost data, so a charge between £65- £95 through A-Star will incur, regardless of the data size or recovery time. (Additional costs will only incur if the drive has to be sent to a specialist laboratory.

Deleted Files: The recovery of deleted files can easily be done onsite which will be charged at our standard hourly/half rate (See Pricing Information below).

   Data Backup, Storage and Encryption... more info

Local, Over Network, Internet, Remote and on the move i.e. USB.

Backing up your data regularly is critical as the cost of having to recover your data out weighes the small cost of a portable backup device such as an external hard drive or USB flash drive. We recommend you backup your data at least once a week. Most external usb hard drives come equipped with an automatic backup software package allowing you to automatically backup data to save time and hassle.

Security on your portable USB devices is also important, especially if they contain important, private and sensitive data. We can encrypt them (password protect them) securely using 256Bit Algorithms to protect them from unauthorised access if they are lost or stolen. On USB device insertion you will be prompted for a password to access your data.

We also setup Remote Backups over the internet from one location to another i.e. If you are a business, and you have a central head office in one location or town, and you have a small office or offices in another location or town and you need all Company data backed up to one location i.e. the Central Office, then you can have automatic remote backups carried out daily over a Broadband Connection from one office to another direct to a dedicated backup server, this can also be done over a secure VPN connection.

   Hardware Repairs, Upgrades, Servicing and Installations on all Makes and Models of      Desktop PCs, Laptops and Apple iMac, Macbook, Macbook Pro, Mac Mini and       more... more info

This includes Memory, Motherboards, Graphics cards, Hard drives and Laptop/Mac screen repairs or replacements.

   Software Repairs, Upgrades and Installations... more info

All Microsoft® Office, Windows® and Apple OSX Operating Systems Supported + well known manufacturers such as:

Symantec: Norton/Symantec Products; such as Internet Security, 360, Ghost...
AVG: Anti-Virus, Internet Security...
McAfee: Internet Security, Anti-Virus, Anti-Theft, Total Protection...
Adobe: Acrobat, Photoshop, Elements and Standard Adobe Reader...
Sophos: Anti-Virus, Sophos Enterprise Manager for Remote Virus Updates...
Pinnacle: such as the Studio Series for Video Editing...
Nero: Nero Burning ROM, Express and Vision Express for DVD Authoring...

We also support all Mac OSX Operating Systems and setups.

   Internet Broadband Setup, Support and Security (Routers and Modems)... more info

Router configuration, home internet sharing, VPN and Remote Access + Web and FTP Server Setup. Also Games console connections to Broadband or Home Network.

   Wired and Wireless Network Installations... more info

Home Networking, Business Networking, Device Sharing. 100Mbps/1Gbps (Ethernet)

   Virus, Trojan, Spyware, Adware and Malware Removal and protection... more info

Removal and Protection from Viruses, Spyware and other Threats that can cause problems with your Computer System(s).

   Computer Training/Home Tuition and Help Getting Started... more info

Even if you are a complete beginner to the world of Computers, we'll get you up and running using your computer as you require. Making you feel at ease and have fun using your Computer, making it your friend and not your enemy. All this in the comfort of your own home. We cover most of the popular Microsoft® products including Windows® XP to Window® 10 and Office 97 to Office 2016. All Apple Mac OSX Operatings System covered.

       (Computer Training and Home tuition starts at just £15 per hour).

   Printer Setup, Installation and networking... more info

Wired or Wireless, Laser or Inkjet; any make and model.

   Windows® Server Setup and Installations for Home or Business... more info

2000 to 2012 Standard and Enterprise.

   Basic Website Design... more info

Basic Website Design just as you see here. Whatever your requirements.

   Assitance in Building your own PC to your specification... more info

You tell us what you want, we'll help you source the parts and then we'll build it.. Gaming, Internet or Basic Office Use.

   New Pre-Built Desktop/Laptop PCs, Workstations and Servers supplied from Dell Only... more info

Due to their excellent build quality and their excellent customer service and after sales support.

   iPhone, iPad, Smart Phone and Tablet support more info

Setup, Upgrades and Training.

Pricing Information

For Private, Home and Small Business Customers, costs are £25 for the first half hour onsite and then £5 per full 15 minutes there after, or a fixed labour fee from £25 up to £65* to Collect your Computer and return it, usually within 2 to 3 working days (Sometimes 24 hours).

For medium or Large Businesses Prices start at £35 for the first half hour onsite and £10 per full 15 minutes there after.

Click here for a more detailed explanation and breakdown on our Services.

Computer Training and Home tuition is just £15 per hour.

For more information on our services, or for free friendly advice on any technical query,
please contact us on 01424 201625 or alternatively email us




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