"First of all we operate on a No Fix, No Fee basis,
which means if we can’t or don’t fix it, then we do not charge a penny, but everything is either fixable, or replaceable."
A-Star specialise in the following areas:
Data Recovery (From Faulty or Failed Hard Drives, including Portable Devices...
Such as USB drives, CD/DVDs, MP3 Players (iPods), Camera Cards, Memory Cards and more. Even if the device is inaccessible through traditional methods. Including dead or damaged laptop PCs,
Desktop PCs, Apple Macs, Games Consoles, and any equipment that contains a hard drive.
We usually have a 99% success rate in recovering data from a formatted hard drive, damaged file
system or partition that has been corrupted, accidentally deleted or over written with another operating system, and a 90% success rate in recovering
data from physically faulty or damaged hard drives from drops or heavy knocks, but if we can't recover your data, we will not
Details and Prices: Most companies charge prices in the £100's mark to recover the smallest piece
of information, we don't charge by data size or the amount of time it takes us to recover your data,
we will charge you a fixed fee. The fixed fee will vary between £25, up to £95 depending on the
nature of the task. If you have a laptop or desktop PC which is totally dead and unusuable, but the
drive is in good working order, we can recover all necessary data with ease which will only cost
you £25. If the hard drive partition, hard drive itself or other device is faulty or physically damaged,
then alot more time and effort is needed in order to recovery lost data, so a charge between £65-
£95 through A-Star will incur, regardless of the data size or recovery time. (Additional costs will only
incur if the drive has to be sent to a specialist laboratory.
Deleted Files: The recovery of deleted files can easily be done onsite which will be charged at our
standard hourly/half rate (See
Pricing Information below).
Data Backup, Storage and Encryption...
Local, Over Network, Internet, Remote and on the move i.e. USB.
Backing up your data regularly is critical as the cost of having to recover your data out weighes
the small cost of a portable backup device such as an external hard drive or USB flash drive. We
recommend you backup your data at least once a week. Most external usb hard drives come
equipped with an automatic backup software package allowing you to automatically backup
data to save time and hassle.
Security on your portable USB devices is also important, especially if they contain important, private
and sensitive data. We can encrypt them (password protect them) securely using 256Bit Algorithms
to protect them from unauthorised access if they are lost or stolen. On USB device insertion you will
be prompted for a password to access your data.
We also setup Remote Backups over the internet from one location to another i.e. If you are a
business, and you have a central head office in one location or town, and you have a small office
or offices in another location or town and you need all Company data backed up to one location
i.e. the Central Office, then you can have automatic remote backups carried out daily over a
Broadband Connection from one office to another direct to a dedicated backup server, this can
also be done over a secure VPN connection.
Hardware Repairs, Upgrades, Servicing and Installations on all Makes and Models of
Desktop PCs, Laptops and Apple iMac, Macbook, Macbook Pro, Mac Mini and       more...
This includes Memory, Motherboards, Graphics cards, Hard drives and Laptop/Mac screen repairs
Software Repairs, Upgrades and Installations...
All Microsoft® Office, Windows® and Apple OSX Operating Systems Supported + well known manufacturers such as:
Symantec: Norton/Symantec Products; such as Internet Security, 360, Ghost...
AVG: Anti-Virus, Internet Security...
McAfee: Internet Security, Anti-Virus, Anti-Theft, Total Protection...
Adobe: Acrobat, Photoshop, Elements and Standard Adobe Reader...
Sophos: Anti-Virus, Sophos Enterprise Manager for Remote Virus Updates...
Pinnacle: such as the Studio Series for Video Editing...
Nero: Nero Burning ROM, Express and Vision Express for DVD Authoring...
We also support all Mac OSX Operating Systems and setups.
Internet Broadband Setup, Support and Security (Routers and Modems)...
Router configuration, home internet sharing, VPN and Remote Access + Web and FTP Server Setup.
Also Games console connections to Broadband or Home Network.
Wired and Wireless Network Installations...
Home Networking, Business Networking, Device Sharing. 100Mbps/1Gbps (Ethernet)
Trojan, Spyware, Adware and Malware Removal and protection... more info
Removal and Protection from Viruses, Spyware and other Threats that can cause problems with
your Computer System(s).
Computer Training/Home Tuition and Help Getting Started...
Even if you are a complete beginner to the world of Computers, we'll get you up and running using
your computer as you require. Making you feel at ease and have fun using your Computer, making
it your friend and not your enemy. All this in the comfort of your own home. We cover most of the
popular Microsoft® products including Windows® XP to Window® 10 and Office 97 to Office 2016.
All Apple Mac OSX Operatings System covered.
(Computer Training and Home tuition starts at just £15 per hour).
Printer Setup, Installation and networking...
Wired or Wireless, Laser or Inkjet; any make and model.
Windows® Server Setup and Installations for Home or Business...
2000 to 2012 Standard and Enterprise.
Basic Website Design...
Basic Website Design just as you see here. Whatever your requirements.
Assitance in Building your own PC to your specification...
You tell us what you want, we'll help you source the parts and then we'll build it.. Gaming, Internet or Basic Office Use.
New Pre-Built Desktop/Laptop PCs, Workstations and Servers supplied from Dell Only...
Due to their excellent build quality and their excellent customer service and after sales support.
iPhone, iPad, Smart Phone and Tablet support
Setup, Upgrades and Training.
For Private, Home and Small Business Customers, costs are £25 for the first half hour
onsite and then £5 per full 15 minutes there after, or a fixed labour fee from £25 up to £65* to Collect your Computer and return it, usually within 2 to 3 working days (Sometimes 24 hours).
For medium or Large Businesses Prices start at £35 for the first half hour onsite and £10 per full 15 minutes there after.
Click here for a more detailed explanation and breakdown on our Services.
Computer Training and Home tuition is just £15 per hour.
For more information on our services, or for free friendly advice on any technical query,
please contact us on
01424 201625 or alternatively email us